Slider Feedback

[MAC4Runner]

I'll be in the market for sliders in the next couple of months and thought it would be helpful if members posted there experiences with their sliders. I was thinking vendor, cost, welded or bolt-on, trail report, etc.

TIA

[Joel]

Vendor: Hanna Quality
Cost: $695
Style: Bolt-on
Details: 2x.120 DOM tube, 2 stage powdercoat finish.

First off, these sliders were a breeze to install. The sliders have impressed me everytime I've used them- from clunking down into them to sliding across a rock on them. They have saved my rocker panels many times and my door once also!

[expat]

My only grumble with Hanna Sliders I have is that the rear doors (both sides) hit the tube when the door opens. The powder coating is wearing off due to this. I have some spacers which I will fit at some stage to lower the sliders 1/8 inch.

I believe I am not the only one who has had this problem in the past.

[Joel]

I had this issue also, but after a quick un-noticable swipe of the angle grinder it was resolved. Toyota really went crazy with plastic on these trucks..

[chiefiji]

i've got a set of demello hybrid sliders, weld on. it's saved my butt a couple of times out on the trail so it's well worth the money. the construction is really beafy and i wouldnt hesitate to buy again. i can also use the sliders as a step. the cost was about $425 for sliders, powder coat, and install.

[my034runner]

I have These from All Pro (http://allprooffroad.com/index.php?option=content&task=view&id=27)
Like everyone else, they've saved by butt a few times. They're a little different than the Hanna, as they have a "kick out" towards the back, nice to put onto a rock and slide around if need be. Talk to Sarah, she's the Manager @ All Pro.

[my034runner]

Vendor: Hanna Quality
Cost: $695
Style: Bolt-on
Details: 2x.120 DOM tube, 2 stage powder coat finish.

First off, these sliders were a breeze to install. The sliders have impressed me every time I've used them- from clunking down into them to sliding across a rock on them. They have saved my rocker panels many times and my door once also!



Here's a good example of Joel's Hanna sliders saving his butt, or at least the side of his044runner!!
He's actually resting on them in this shot, right up on the red rock!! :eek:


http://image54.webshots.com/154/4/81/50/2977481500086613829goFUmH_ph.jpg

[05sport4x4]

I also have the Hanna sliders. Nice quality, good workmanship, and strong. In Death Valley since I do not have any lift installed yet I used them over a couple of rocks which really saved my rocker panels. Also I have used them to change a tire on the trail and to do a tire rotation at home. :guns:

[AlexJet]

Vendor: Hanna Quality
Cost: $695
Style: Bolt-on
Details: 2x.120 DOM tube, 2 stage powdercoat finish.
...

Hanna are bolt-on? How do you slide on them if they bolt to the body? Am I right, they bolted to stock steps location or where?

[MAC4Runner]

Thanks for the feedback guys! :drink:

Keep it coming.........

[Joel]

Hanna are bolt-on? How do you slide on them if they bolt to the body? Am I right, they bolted to stock steps location or where?

No, they are bolted directly to the frame.

[Cruiserhead]

AlexJet,
If you ever find a "slider" that is mounted to the body and not the frame, it isn't a slider. It's a damage multiplier.

Looks like people are running some solid choices (and testing them too!) :)

I think Hanna's are the tops- but I am very biased imo.

[AlexJet]

That's exact what I was thinking about. Sliders MUST be mounted on the frame. I like an idea of bolt-on function, but is it a little bit expensive for sliders (just couple tubes)?
my034runner, I checked All-Pro. They do not have any sliders for 4th Gen. 4Runner, but they are offering ones for '05 Tacoma. Do you have Tacoma version?

[Roams001]

I have Stubbs - excellent weld-on sliders.

http://www.stubbswelding.com/


4Crawler also makes awesome sliders now for the 4th Gen. My buddy has them on his Pathfinder.


http://www.4crawler.com/4x4/ForSale/RockSliderZ.shtml#T4R

[Cruiserhead]

Alexjet,
You have to weigh price and what you want. HQ sliders are not expensive for what they are- he put alot into it. Also making something bolt-on is quite a bit more $ than making it weld-on.

I honestly don't know if you can get them b/c he is quite busy these days. That is best answered by Hanna directly.

There are good choices in this thread so you just need to figure out which design and style you like.

[expat]

In support of the Hanna Sliders, there is a lot of welding, it's not just a couple of tubes. Plus the guys gotta make money out of it otherwise it wouldn't be worth the time making them.

Just to clarify how they fit, they are bolted on by using large U-bolts, one at each end. They clamp onto the chassis rail.

They are very easy to fit when new, but if you remove them, once they have been used a few times, they can be frustrating to line up again as the U-bolts tend to spring a bit, plus the nuts can get pretty munched up. A bit of hammer work and new nuts, and your usually good to go.

[Cruiserhead]

a bit off-topic,
Mark you can probably get new U-bolts & nuts from Ken for minimal cost. (not speaking for Ken here, just a possible idea)

Obvioulsy, this isnt something you take on/off daily but if you really want new hardware, it may be an option for you.


On topic-
Roger Brown (4Crawler) is a highly regarded member of the Toyota world. He's a tech editor for Toyota Trails magazine and all around helpful guy.

[crhannig]

I have Demello's Bolt-on Silders on my 05 Tacoma. I love them.

[AlexJet]

I have Demello's Bolt-on Silders on my 05 Tacoma. I love them.

Checked Domello website. They have bolt-on sliders for Tacoma and welded for 4Runner. Are Tacoma bolt-on going to fit 4Runner? Same frame, should fit...?? Interesting ....

[Cruiserhead]

4R would be a different application b/c of wheelbase. But certainly, Demello is capable of making a 4R version.

[my034runner]

That's exact what I was thinking about. Sliders MUST be mounted on the frame. I like an idea of bolt-on function, but is it a little bit expensive for sliders (just couple tubes)?
my034runner, I checked All-Pro. They do not have any sliders for 4th Gen. 4Runner, but they are offering ones for '05 Tacoma. Do you have Tacoma version?


Mine were actually really for the third gen 4Runner. When I got them last year, that's all they really had. I'm surprised that they haven't made some new ones for the 4th Gen's yet. Sarah said that they would be making them, but they probably got sidetracked with their SAS Tacoma projects as well as their FJ Crusher projects. :pissed2:
They do work really well, but for the 4th gen, they could probably go maybe another 2" in length, but I've had no problems with them at all. And I even like the fact that because they do extend a little further out than some of the others, I can actually stand on them when I need to get to the roof!
Oh yeah, mine are welded on, and they're strong as hell.
:devil: :rockon:

[my034runner]

In addition, I'm seriously contemplating going up to Big Bear on June 16-18th, for the Forest Fest. Sarah said that she and her whole crew will be up there, and they'll be giving All Pro Off Road Toyota parts away during the drawing. If I go, I'm definitely going to hook up with her, and I'll get them to use my034runner to measure for longer sliders, and have them check out the T-Case skid that I bought from them, so they can see what we did to modify it so it fit my T-Case. I wish more people from Toyota120, and NVTTORA would go, it's going to be a cool trip.
Sorry for the off topic.

[AlexJet]

... I wish more people from Toyota120, and NVTTORA would go, it's going to be a cool trip.
Sorry for the off topic.

If you'll plan any event in Ontario or Quebec, Canada, I'll be in. :)

[my034runner]

If you'll plan any event in Ontario or Quebec, Canada, I'll be in. :)


Yeah, we'll be up there in a couple of days. :rotflmao: :rotflmao:

Maybe not, it's just a little too far, I'm sure it's beautiful up there though. :cool1:

[Jared]

Checked Domello website. They have bolt-on sliders for Tacoma and welded for 4Runner. Are Tacoma bolt-on going to fit 4Runner? Same frame, should fit...?? Interesting ....

He fits them up custom anyway. Sometimes the website isn't the most updated for the 4runner b/c all the taco's give him so much business.

I have Domello Hybrids weld on, powdercoated.

They are great, and probably the most reinforced sliders I've ever seen. I've used them many times and have always worked great. I think they were around $425 - $450 installed, I can't remember.

[trijicon]

I can't tell but are the 4crawler sliders bolt on or welded???

[trd2001]

I just ordered a set from Stubbswelding.com. I emailed Demello about 6 times, and heard no response, and i even went down to talk to him in January. We agreed upon a time, but it never happened. I got tired of waiting, so i took my business elsewhere.

[Jared]

I just ordered a set from Stubbswelding.com. I emailed Demello about 6 times, and heard no response, and i even went down to talk to him in January. We agreed upon a time, but it never happened. I got tired of waiting, so i took my business elsewhere.

To his defense... he has a bad spam problem because his email is posted everywhere, so he encourages people to call him. He's a busy guy, but he definitely wants business!

[trd2001]

well, i used my work email address, as well as my personal email address. I really dont care any more, i already have a set comming.

[r0cky]

My vote is for Roger Brown / 4Crawler's ... you can get them with or without kickouts, and can get them for bolt-on or weld-on. I've had nothing but great success with mine, and I have been nothing but happy with my decision many months ago to go with his.

If you click on the link in my sig. you can see some pics.

If you want to talk to Roger and/or see the 4Crawler sliders, go here:

http://www.4crawler.com/4x4/ForSale/RockSliderZ.shtml

[AlexJet]

My vote is for Roger Brown / 4Crawler's ... you can get them with or without kickouts, and can get them for bolt-on or weld-on. I've had nothing but great success with mine, and I have been nothing but happy with my decision many months ago to go with his.

If you click on the link in my sig. you can see some pics.

If you want to talk to Roger and/or see the 4Crawler sliders, go here:

http://www.4crawler.com/4x4/ForSale/RockSliderZ.shtml


Sorry, my question is off-topic, but very important for me.
r0cky, you have 1.25" 4Crawler body lift. I want to do the body lift too and deciding between 1" and 1.25". Could you post images of your front and rear bumper after the lift. I'm very interested how to align front bumper with lift (do I need to modify front frame bumper brackets?) and how rear bumper works with body lift (I looked under the truck and mentioned that frame goes inside the rear bumper and I'm very interested how it sits after the lift).
If necessary, I can start a new topic and we can discuss it there.

EDITED:
I've started thread here: Body Lift (http://www.toyota120.com/forum/showthread.php?p=4130#post4130)
Thank you for understanding

[r0cky]

Sorry, my question is off-topic, but very important for me.
r0cky, you have 1.25" 4Crawler body lift. I want to do the body lift too and deciding between 1" and 1.25". Could you post images of your front and rear bumper after the lift. I'm very interested how to align front bumper with lift (do I need to modify front frame bumper brackets?) and how rear bumper works with body lift (I looked under the truck and mentioned that frame goes inside the rear bumper and I'm very interested how it sits after the lift).
If necessary, I can start a new topic and we can discuss it there.

Well ... click on my signature link and there are a few pictures there ... basically, I didn't have to do anything to change the front or rear bumpers after the lift. The only thing is that the metal bumper part behind the plastic bumper covering/cladding has to be moved up a set of holes on the brackets ... if you look under there, you'll see what I mean. Other than that, nothing needs to be changed and it was very easy. The only thing I did on the rear bumper was to remove the styrofoam piece that went between the cladding and the metal bumper itself. I'm not sure if that was necessary - I just did it because I didn't like the styrofoam ... ;)

[trijicon]

Looking at the 4crawler slider site. It mentions their sliders are meant for non-Xreas 4runners. I have a Sport Edition which has X-reas. I'm assuming the Xreas lines have something to do with it. Does this mean I cannot use any sliders with my runner because of the Xreas???

I like the 4crawler sliders because they look good and are relatively cheap. Am I SOL??????

Question for rOcky: Did you get the bolt ons? Did you have to drill your own holes or did you use existing stock holes

[AlexJet]

Looking at the 4crawler slider site. It mentions their sliders are meant for non-Xreas 4runners. I have a Sport Edition which has X-reas. I'm assuming the Xreas lines have something to do with it. Does this mean I cannot use any sliders with my runner because of the Xreas???

I like the 4crawler sliders because they look good and are relatively cheap. Am I SOL??????

Question for rOcky: Did you get the bolt ons? Did you have to drill your own holes or did you use existing stock holes


Hanna Quality are XREAS compatable.

[Jared]

Looking at the 4crawler slider site. It mentions their sliders are meant for non-Xreas 4runners. I have a Sport Edition which has X-reas. I'm assuming the Xreas lines have something to do with it. Does this mean I cannot use any sliders with my runner because of the Xreas???

I like the 4crawler sliders because they look good and are relatively cheap. Am I SOL??????

Question for rOcky: Did you get the bolt ons? Did you have to drill your own holes or did you use existing stock holes


The X-reas is not a big deal at all. If you go to put them on and the xreas lines are in the way, they are super easy to move or to pull out of the way while you put sliders on. I had my sliders before I got my X-REAS removed.

[r0cky]

Looking at the 4crawler slider site. It mentions their sliders are meant for non-Xreas 4runners. I have a Sport Edition which has X-reas. I'm assuming the Xreas lines have something to do with it. Does this mean I cannot use any sliders with my runner because of the Xreas???

I like the 4crawler sliders because they look good and are relatively cheap. Am I SOL??????

Question for rOcky: Did you get the bolt ons? Did you have to drill your own holes or did you use existing stock holes

No, I didn't get the bolt ons ... I got the weld-ons. That said, XREAS isn't a problem - as someone else mentioned, you can easily move the lines out of the way in order to install the sliders, and can do either bolt-on or weld-on. If you're worried about welding near the XREAS lines (and probably that's not the best idea) then get the bolt-ons, as they are simple and easy to install.

4Crawler/Roger can set you up with whatever tools you need to drill the holes with - you give a deposit and use the tool, then you can send it back for some (or all, I don't quite remember) of the money back. He'll help you out in whatever way is necessary!

[trijicon]

No, I didn't get the bolt ons ... I got the weld-ons. That said, XREAS isn't a problem - as someone else mentioned, you can easily move the lines out of the way in order to install the sliders, and can do either bolt-on or weld-on. If you're worried about welding near the XREAS lines (and probably that's not the best idea) then get the bolt-ons, as they are simple and easy to install.

4Crawler/Roger can set you up with whatever tools you need to drill the holes with - you give a deposit and use the tool, then you can send it back for some (or all, I don't quite remember) of the money back. He'll help you out in whatever way is necessary!

Awesome!! Thanx. Its seems as though he lives in Sunnyvale CA. I'm in San Jose which is like 15 mins away. He can probably help me tap out the holes at his shop.

[ToyFamily]

Shrockworks has some that we've been testing on a few 4runners and will be out about the same time as the 4runner Front bumper. 2x2" 3/16" box tubing main, legs and brackets, 1 3/4" x.134 round tubing outer tube. Bolt on, all hardware included. No hitting the plastics on back doors.

Nick

[MAC4Runner]

Shrockworks has some that we've been testing on a few 4runners and will be out about the same time as the 4runner Front bumper. 2x2" 3/16" box tubing main, legs and brackets, 1 3/4" x.134 round tubing outer tube. Bolt on, all hardware included. No hitting the plastics on back doors.

Nick

:worthless

Enough with the text....... Where's the pics? Seriously, these sound good. :cool1: Do you have a price point?

[ToyFamily]

Here you go: :D
We don't know for sure but around $500 powdercoated,
2x2 3/16" sq. main tube and brackets and 1 3/4" .134 round tube outer rail.
Bolt on (to the Frame) at 3 points, all hardware incl.

.....And you don't need to put your vehicle on jackstands like in the first pic....we were just checking some clearances out and needed some room.

http://www.shrockworks.com/Forum_Images/4runner4gsliders01.jpg

http://www.shrockworks.com/Forum_Images/4runner4gsliders02.jpg

Nick

[trijicon]

Here you go: :D
We don't know for sure but around $500 powdercoated,
2x2 3/16" sq. main tube and brackets and 1 3/4" .134 round tube outer rail.
Bolt on (to the Frame) at 3 points, all hardware incl.

.....And you don't need to put your vehicle on jackstands like in the first pic....we were just checking some clearances out and needed some room.

Nick

How much???? Xreas compatible???

[AlexJet]

$500 + Bolt-On = sounds good comparing to $700 for HannaQuality. What about Group Buy?

[Joel]

<offtopic>Nick: Skids, skid, SKIDS! Oh, and, um REAR BUMPER!</offtopic>

:wavey:

[AlexJet]

<offtopic>Nick: Skids, skid, SKIDS! Oh, and, um REAR BUMPER!</offtopic>

:wavey:

Rear Bumper with Tire Carrier please :)

[05sport4x4]

<offtopic>Nick: Skids, skid, SKIDS! Oh, and, um REAR BUMPER!</offtopic>

:wavey:


Yes SKIDS or maybe hum skid plates.

Sorry off topic but some SKIDS???

[bulldog]

<offtopic>Nick: Skids, skid, SKIDS! Oh, and, um REAR BUMPER!</offtopic>

:wavey:
:iagree :iagree

If SW can pump out full skids like the Xterra pic shown and a rear bumper with tire carrier and jerry can holder (See Hanna and 4x4Labs bumpers) I will be inline. Maybe keep the 4R a bit longer and get it all out :D, the owner might even appraciate it :D

[MAC4Runner]

Here you go: :D
We don't know for sure but around $500 powdercoated,
2x2 3/16" sq. main tube and brackets and 1 3/4" .134 round tube outer rail.
Bolt on (to the Frame) at 3 points, all hardware incl.

.....And you don't need to put your vehicle on jackstands like in the first pic....we were just checking some clearances out and needed some room.

http://www.shrockworks.com/Forum_Images/4runner4gsliders01.jpg

http://www.shrockworks.com/Forum_Images/4runner4gsliders02.jpg

Nick

They pass the looks test and the price sounds good. Any pics of the mounting points?

TIA

[ToyFamily]

I don't know if jim really wants me to post those for all to see...especially since thay aren't out yet.

[my034runner]

I don't know if jim really wants me to post those for all to see...especially since thay aren't out yet.


:confused: :confused: :confused: :confused:

[MAC4Runner]

I don't know if jim really wants me to post those for all to see...especially since thay aren't out yet.

Hannah had the same issue when they developed the first bolt-on sliders for the 4th gen. There are now an abundance of pics of the mounting points on various forums. To my knowledge they have not had any issues with the pics although they kept things close to the vest the first couple of months. I completely understand Jim's concerns. To me the mounting points are a critical element when deciding which vendor to go with, especially since I can't actual touch and feel them. Your call, I'm good with it either way. :)

You can also e-mail me the pics and you have my word they will NEVER see the internet.

Keep up the great development work and new products. The market will support it! :rockon:

[AlexJet]

Same issue with me.
I'm shopping for slider, but only for BOLT-ON. And mounting and price are the main points I'm looking for in sliders. So it's important for me, and if Jim doesn't want to put them in Internet, it's fine with me; I can understand it. He can make a list of 4Runner owners who is interesting in sliders, get our emails and send them to us in a condition: "do not published or post those images in Internet or other media". I can put my word that if I'll receive such email, I'd not post it anywhere and will use those images just for comparing different options myself.

[bulldog]

I believe it was Hanna and not Slee who made the bolt on sliders for the 4th Gen. The bolt on mounting design is really well thought out with Hanna's sliders adn he didn't want it out on the internet till the production run was finished. If you see the sliders in person you will understand the cost. The bracket system takes a lot of work to make. The easiest part on sliders seems to be the slider it self, but the mounting is the difficult part.

It is good to see more options for the 4th Gen. WHen will the sliders be availible Nick?

[MAC4Runner]

I believe it was Hanna and not Slee who made the bolt on sliders for the 4th Gen.
It is good to see more options for the 4th Gen. WHen will the sliders be availible Nick?

Good catch Bulldog! I corrected my earlier post. :spank:

I believe Nick said they would be available about the same time as the front bumper. Hopefully mid June! :D

Nick - Any chance of a group buy?

[bulldog]

Good catch Bulldog! I corrected my earlier post. :spank:

I believe Nick said they would be available about the same time as the front bumper. Hopefully mid June! :D

Nick - Any chance of a group buy?

Hehe, I wish Slee would make sliders for the 4th Gen as well. I hope someday they get into the 4th Gen as they do with the 80 and 100. They have real cool stuff, especially outfitting stuff.

A group buy for the sliders sound like a great idea. I already have Hanna sliders so I'm set, but I think there are a bunch of guys looking for sliders again.

[my034runner]

I'm set as well. But, Jason really needs some sliders baddddddddd for his stock 4Runner! So, I know that he would be into a group buy, if it saves him some $$$. :guns:

[AlexJet]

I'm shopping for Bolt-On, so I'm in for a group buy.
There are at least 2 of us by this moment, and I hope will be more. Anyway, we can start thread about this group buy and see what happens.
Who want's to organize it? ToyFamily, would you like to do it?

[bulldog]

SW needs to agree to do a groupbuy first (see no issues with that). Will be great if they do.

[shrockworks]

The mounting is indeed very complicated. There are three per side and each of them is unique due to the odd frame shape.

Here are some pics of the mounts. Not the greatest pics, but should give you the idea. They will be gusseted on the shipping version, but otherwise this is what it will look like. They clamp the frame with a bolt on top.

http://www.shrockworks.com/Forum_Images/4runner4gsliders03.jpg

http://www.shrockworks.com/Forum_Images/4runner4gsliders04.jpg

Jim

[MAC4Runner]

Thanks for posting up pics Jim! :rockon:

The mounts look solid. So can we expect a group buy and when can we expect production?

Thanks again for taking interest in the 4th gen. 4Runner. :beer:

[shrockworks]

As far as a group buy goes, they usually end up being a whole lot more complicated and more work than a bunch of typical single orders, so I'm usually not inclined to do big price drops for them. I think the $500 price is pretty agressive.

I'm game to listen though. If you guys come up with some orders, I'll see what I can do.

[AlexJet]

As far as a group buy goes, they usually end up being a whole lot more complicated and more work than a bunch of typical single orders, so I'm usually not inclined to do big price drops for them. I think the $500 price is pretty agressive.

I'm game to listen though. If you guys come up with some orders, I'll see what I can do.

I'm in !!!!!!!

I've started the new thread to see how many people will be interested in those sliders.
Here is the link: Shrockworks Bolt-On Sliders (http://www.toyota120.com/forum/showthread.php?p=4461#post4461)

[Joel]

How about some skids Jim? :)

[shrockworks]

How about some skids Jim? :)

There will be a front skid with the the bumper. Beyond that we will probably have to play it by ear for a bit. If the bumper and sliders sell well, skids and a rear bumper/carrier will likely follow.

[Teotwaki]

Don't order from Hanna. He doesn't respond to calls or e-mails very often and he doesn't keep his promises.

[bulldog]

Don't order from Hanna. He doesn't respond to calls or e-mails very often and he doesn't keep his promises.
That is dissappointing to hear. Ken builds soem good stuff, but he is not the quickest guy on the block. I think he is only doing it very part time now, so probably doesn't have all his attention. Oh well.

[my034runner]

Get the ShrockWorks sliders. Those things look killer. Especially the way Jim has devised that kick ass mounting system! :D

[Cruiserhead]

Teotwaki,
Ken is not a fulltime business like Slee Offroad, Schrockworks or Demello. He is a custom fabricator. His products are unique and detailed but they are not quick in building. His 4Runner sliders may become 'collectors items' b/c he is so backed up with Land Cruiser builds, I believe he may stop offering them in the future.

To be fair to Ken, he is a one man operation that has a very high standard for what he puts his name on; and is pulled in many directions with very little time to fill those requests.

I think many people waited 1-3 months for their sliders or longer. When I initially asked Ken to develop sliders for the 4Runner, that process took a year before he could actually do it. It probably took several months before he could make me the first set.
There was a group buy back then where he could make a big batch all at once.

No, it is is not like a store. He does not stock product, he makes every product one at a time.

To be fair to you, as a customer, it is certainly frustrating to be kept at delay for product. If you are unhappy, ultimately it is in your control to handle it with Ken Hanna. I do not like to see negative feedback regarding Hanna, though I do understand your frustration.

[expat]

Just repeating myself from another thread on the same subject...

I ordered from Ken a new set of u-bolts a few weeks back. They were delivered to my house before I had even paid him. I ordered via email. Nice response time.

Notwithstanding that, if you have placed an order either by email or by phone and not gotten anywhere, then walk with your money.

No "business' small, large or in-between has an excuse for not providing feedback within a week of a communication from a customer. Reputation is only as good as your potential and exisiting customers want you to have. Happy customers usually tell three to five other people, unhappy customers from eight to fifteen.

I personally have found Ken to be a polite, honest and helpful guy.

[Teotwaki]

You say that you .."do not like to see negative feedback about Hanna". I think that it is fair to let people know that:

I started on May 12th trying to get sliders from Hanna Quality.
After 3 days I got a very basic response that if I ordered it could be 3-4 weeks to deliver but no information on HOW to order.

I called and left a message and wrote again and on may 15th I got the shipping costs, but again no ordering information.

I called and left a message and I wrote again on the 20th and finally on June 2nd I got a phone call and I mailed a check that day with the understanding that it would now be 4 to 6 weeks for delivery. He said that he would keep me updated.

I called and wrote on JULY 27th looking for an update. I got a call the next day and was told that my check never arrived. (First time that has happened since I opened my checking account in the 70's!) OK, so I believe that it could happen.

OK. So then I actually find out for the first time that I could have used PayPal. I did so immediately with the promise that it would be about 3 weeks but definitely less than 4.

I called for an update on August 18th and I was told that the sliders would be shipped on Tuesday.

Tuesday comes and goes.

Then Wednesday.
Then Thursday.

So I call and write on Thursday evening and on Friday I get a, "oh sorry" email because somehow the "powder coating guy" was late so the sliders weren't shipped on Tuesday. Why didn't he tell me on Tuesday??

Please tell me where I assumed I was ordering from a store or that I have somehow been impatient or less than understanding. I exercised about as much control as I could, especially after that last e-mail.

I have all of the e-mails. I have spent more than 3 months being patient and have spent a lot of money for no sliders.

Teotwaki,
Ken is not a fulltime business like Slee Offroad, Schrockworks or Demello. He is a custom fabricator. His products are unique and detailed but they are not quick in building. His 4Runner sliders may become 'collectors items' b/c he is so backed up with Land Cruiser builds, I believe he may stop offering them in the future.

To be fair to Ken, he is a one man operation that has a very high standard for what he puts his name on; and is pulled in many directions with very little time to fill those requests.

I think many people waited 1-3 months for their sliders or longer. When I initially asked Ken to develop sliders for the 4Runner, that process took a year before he could actually do it. It probably took several months before he could make me the first set.
There was a group buy back then where he could make a big batch all at once.

No, it is is not like a store. He does not stock product, he makes every product one at a time.

To be fair to you, as a customer, it is certainly frustrating to be kept at delay for product. If you are unhappy, ultimately it is in your control to handle it with Ken Hanna. I do not like to see negative feedback regarding Hanna, though I do understand your frustration.

[bulldog]

So did he ship the sliders? It is sometimes frustrating to deal with fabbers to get stuff done as it almost always takes longer than we like.

Sorry to hear about your troubles, but I'm sure once you get your sliders you will be happy. It is when sellers don't stand behind their product or never deliver or take the money and run that people really get mad. From my dealings with Ken he has been a good guy, just very slow. As long as he delivers in the end is what really matters, but slow service can be a real pain though. So I hope you get your sliders soon and it works out fine. Once they are on I'm sure you will soon forget this initial frustration.

The rest of us are still waiting on our bumpers that started long before that :jester: , but in the end I think it will be well worthwhile.

[Teotwaki]

The last promise was to ship them "first thing" this coming Monday morning (28th)

If that doesn't happen then it is far too late to get my money back and go to Shrockworks in time for the coming Labor Day weekend...

I have stuck it our because I really wanted Hanna sliders and I have seen them on a 4Runner and know how they are built. Ken presents himself to me as honest and concerned when I have talked to him. However the huge effort on my part to get dribbles of information is extremely frustrating, especially since this is essentially the second time I have ordered.

So did he ship the sliders? It is sometimes frustrating to deal with fabbers to get stuff done as it almost always takes longer than we like.

Sorry to hear about your troubles, but I'm sure once you get your sliders you will be happy. It is when sellers don't stand behind their product or never deliver or take the money and run that people really get mad. From my dealings with Ken he has been a good guy, just very slow. As long as he delivers in the end is what really matters, but slow service can be a real pain though. So I hope you get your sliders soon and it works out fine. Once they are on I'm sure you will soon forget this initial frustration.

The rest of us are still waiting on our bumpers that started long before that :jester: , but in the end I think it will be well worthwhile.

[Cruiserhead]

Please tell me where I assumed I was ordering from a store or that I have somehow been impatient or less than understanding. I exercised about as much control as I could, especially after that last e-mail.


I think you are misconstruing my comments. Your clouded by anger or frustration and reading into my post some accusations that I am not making.

[expat]

How frustrating. Again sorry for you experience.

I also agree that feedback, positive or negative should be made available for all to see as you seem to have taken due diligence to get the communication straight. I think that James was suggesting that he feels it is unfortunate when suppliers don't "deliver" and negative feedback results. I don't think he was suggesting you should keep it a secret or not post negative feedback.

The only thing I don't really understand is what you wanted in the way of ordering information. (The "How to..?")

From my personal experience, I just emailed that I wanted sliders for a 04 Sport 4Runner wih XREAS, powdercoated and asked for a price based on me collecting them. Once he emailed the price I confirmed my order (the first email) and sent him payment by check. This was the same process I followed with Shrockworks. There was no order process other than send the email.

I hope it all gets sorted out quickly for you. They are true quality products.

[expat]

I think I should also add to this thread, although I think it may be elsewhere, that I too did have some difficulty with the final product from Hanna.

Apparently his steel supplier was unable to deliver steel to him in the time frame he expected so we had a delay there, and when I went to pick them up the paint had still not dried. As a way of apologizing, Ken offered to fit them for me. Unfortunately we had a sticky time of this due to the paint being wet. We also encountered difficulty with the stock of u-bolts he had which were made too short by his supplier so we had to go down to the supplier to get some longer ones.

Finally, my rear doors do touch the sliders when I open the doors. It is marginal so it is not a concern to me. I know others have had this problem and just trimmed the plastic on the door.

All in all, I am still very happy with the product. As I think Bulldog suggested above, dealing with fab. guys on custom work can be complicated. Remember these products are custom fab work. Its not like a stock sitting on a shelf. And Ken doesn't have any staff to handle orders, phone calls, emails etc. He does this as a one man band, doing custom fab work because we ask. I would go so far as to say that Hanna Quality is even vastly different from Shrockworks. Kenn does this as a side to his normal daily work as a firefighter. This is his busy season (summer) so his custom fab work gets put on the back burner. This is not say that he should not be able to deliver good communication to customers however.

Just some more info.

Cheers
Mark

[expat]

And oh how uncanny life can be.....

I just got back in the mail the check I had sent Ken for the ubolts. Apparently the address could not be found. Lucky I had my mailing address on the back.

I've emailed Ken, but given that he might not check it for a few days, can anyone confirm what his paypal account is or his address. Neither are listed on the website. I don't have any of his past emails which I think listed his address :spank:

[Teotwaki]

And oh how uncanny life can be.....

I just got back in the mail the check I had sent Ken for the ubolts. Apparently the address could not be found. Lucky I had my mailing address on the back.

I've emailed Ken, but given that he might not check it for a few days, can anyone confirm what his paypal account is or his address. Neither are listed on the website. I don't have any of his past emails which I think listed his address :spank:


Pay Pal to Hanna Quality Motorsports (ken@hannaquality.com)


I never got my check back and I don't think that Ken believed that I sent him a check.

Given that Ken is a good guy and his product quality is tops, his business practices need enhancing if he is to continue to sell product to people who do not know him.

[expat]

Thank you.

[AlexJet]

...
I never got my check back and I don't think that Ken believed that I sent him a check.
....

What mail service did you used? Is this situation, loosing mail, common in US? We never have such issues in Canada (I don't know any).
I'm sending checks (more then $50) and money drafts only with register mail. In this case if you send it and the person didn't receive it, you can truck and ask USPS for compensation if they lost it.
I, personally, have sent a lot of checks to US from Canada with register mail and never had any issues. Of course it cost couple bucks more, but I think it worth it.
Just my 2c.

[Teotwaki]

What mail service did you used? Is this situation, loosing mail, common in US? We never have such issues in Canada (I don't know any).
I'm sending checks (more then $50) and money drafts only with register mail. In this case if you send it and the person didn't receive it, you can truck and ask USPS for compensation if they lost it.
I, personally, have sent a lot of checks to US from Canada with register mail and never had any issues. Of course it cost couple bucks more, but I think it worth it.
Just my 2c.


I have had my checking account for over 30 years and I have never had a check lost in the mail. I think Hanna Quality's mail address has problems. I am an especially big fan of USPS Priority Mail. I sell on EBay and have never had any problems with Priority Mail. Once I was in Yosemite and mailed a box from the Post Office on the valley floor on a Thursday. Saturday I had an e-mail from the guy in New York that he had received the box!

I know Canada is wonderful but my only gripe was that when I went from Glacier National Park up to Banff, no one in that area accepted Discover card. My family joked that we could use that to tell when we strayed across the border... :rotflmao:

[Bluto]

I mailed Ken a check for sliders on 7/24, USPS Priority.

I'm hoping to see them in September. But I'm in no rush to get them. I was aware he is not full-time, and the sliders are custom order. Plus mine need to travel 3000 miles. It is hard to judge on the internet, but I feel Ken's quality is unsurpassed.


Teotwaki, I hope things work out for your Labor Day plans. I'm only going to the beach and will get by without a hi-lift this trip. No rocks to worry about.

[Teotwaki]

I am repeating this information wherever I may have commented on HQ Sliders



In the interest of fairness to Hanna Quality and as a counterwieght to all of my frustrated whining :cry: here is an update:

Today, August 29th, the sliders are in the back of my 4Runner waiting to be attached.

From my recent experience here are some important things to remember:

Ken Hanna's shop is not a full time business, but if you've seen the quality of his product you will see that it is a full-time passion of his.

Ken is not there to answer phones and e-mails full time. If you want his product you'll be the one to be diligent about communications.

Most anything you may order is made to order and unplanned delays should be factored in and accepted.

Use PayPal if you can. I had long delays due to a lost check.

The FedEx Freight shipping is pretty fast.

[my034runner]

I am repeating this information wherever I may have commented on HQ Sliders



In the interest of fairness to Hanna Quality and as a counterweight to all of my frustrated whining :cry: here is an update:

Today, August 29th, the sliders are in the back of my 4Runner waiting to be attached.

From my recent experience here are some important things to remember:

Ken Hanna's shop is not a full time business, but if you've seen the quality of his product you will see that it is a full-time passion of his.

Ken is not there to answer phones and e-mails full time. If you want his product you'll be the one to be diligent about communications.

Most anything you may order is made to order and unplanned delays should be factored in and accepted.

Use PayPal if you can. I had long delays due to a lost check.

The FedEx Freight shipping is pretty fast.





Good deal, they finally arrived!!! :bigok:
Take some photos when you get them mounted! Seeing that you have got them, it looks like patience is truly a virtue!! Congratulations! :wavey:

[bulldog]

I am repeating this information wherever I may have commented on HQ Sliders



In the interest of fairness to Hanna Quality and as a counterwieght to all of my frustrated whining :cry: here is an update:

Today, August 29th, the sliders are in the back of my 4Runner waiting to be attached.

From my recent experience here are some important things to remember:

Ken Hanna's shop is not a full time business, but if you've seen the quality of his product you will see that it is a full-time passion of his.

Ken is not there to answer phones and e-mails full time. If you want his product you'll be the one to be diligent about communications.

Most anything you may order is made to order and unplanned delays should be factored in and accepted.

Use PayPal if you can. I had long delays due to a lost check.

The FedEx Freight shipping is pretty fast.

See I told you that you were a pansy, we have been waiting on bumpers since 2003 :jester: Ok actually since March this year, and we still don't have them ;)

Take some pics when you get them up and let us know how you like them.

As previously said patience is a virtue in this game, especially given the new market we have. It just takes time to get things done.

[Teotwaki]

See I told you that you were a pansy, we have been waiting on bumpers since 2003 :jester: Ok actually since March this year, and we still don't have them ;)

Take some pics when you get them up and let us know how you like them.

As previously said patience is a virtue in this game, especially given the new market we have. It just takes time to get things done.

Pansy? PANSY? Them thar's fightin' words pardner! :flipoff:

They are installed. The last U-bolt by the gas tank was a bastard until I figured out how to unclip the brake lines. The sliders fit like OEM parts. No door clearance issues either.

My good digital camera is on loan but I'll get something, maybe with a camera phone and post it. First I'll celebrate....:drink:

[my034runner]

Pansy? PANSY? Them thar's fightin' words pardner! :flipoff:

They are installed. The last U-bolt by the gas tank was a bastard until I figured out how to unclip the brake lines. The sliders fit like OEM parts. No door clearance issues either.

My good digital camera is on loan but I'll get something, maybe with a camera phone and post it. First I'll celebrate....:drink:





:rockon: :beer: :beer: :drink: :thrasher: :gimmie: :cheers:

[bulldog]

Pansy? PANSY? Them thar's fightin' words pardner! :flipoff:

They are installed. The last U-bolt by the gas tank was a bastard until I figured out how to unclip the brake lines. The sliders fit like OEM parts. No door clearance issues either.

My good digital camera is on loan but I'll get something, maybe with a camera phone and post it. First I'll celebrate....:drink:

:bigok: Post up some pics when you can then.

[Teotwaki]

a few crummy camera phone pix. I installed them without any instructions. Ken neglected to provide them. Figuring out the brake lines on top of the frame by the gas tank was a PInTA**

[bulldog]

Looks good, make sure to tighten the nuts pretty well. I think the TQ spec Ken gave was 85 or 95 lb/ft.

[05sport4x4]

Here are the install instructions from Ken.

[05sport4x4]

Oh by the way Ken says to tighten the u-bolts to 50ft lbs.

[Teotwaki]

So with the two brake lines now flopping loose, what creative solutions have you guys applied for yours?

I am thinking about popping the clip loose, snapping it to the two lines and then tethering it with a ty-wrap or two.

[bulldog]

So with the two brake lines now flopping loose, what creative solutions have you guys applied for yours?

I am thinking about popping the clip loose, snapping it to the two lines and then tethering it with a ty-wrap or two.
I haven't done anything to my brakelines to tie them down. I think there are enough clips left to keep them in place anyhow.